Shipping Policy
At Mill Power Pvt Ltd, we strive to provide a seamless and efficient shipping experience for our valued customers. Below is a comprehensive overview of our shipping policy to ensure clarity and transparency in all your transactions with us.
Delivery time - Less than 7 Days
Transport: All goods are booked at the transporter's risk, and Mill Power Pvt Ltd is not responsible for any damage, breakage, loss, or pilferage during transit. The customer is responsible for any transportation damages, and repairing or damage charges must be borne by the customer. The delivery schedule mentioned in the contract is tentative and subject to change. The company shall not be liable for any delay in delivery due to circumstances beyond its control.
1. Transportation Charges: Transportation charges are not included in the purchase price of our machines. These charges are additional and are determined by the rates set by our trusted transporters. We believe in fair and transparent pricing, and our team will provide you with a detailed breakdown of these charges during the consultation process.
2. Calculation of Transportation Charges: Our chosen transporters calculate transportation charges based on various factors. These include the distance of transportation, the chosen mode of transport, and any specific requirements for secure delivery. This ensures a fair and customized pricing structure that aligns with your unique circumstances.
3. Flexibility in Transportation Options: We recognize that our customers may have specific preferences regarding transportation methods or providers. Therefore, we offer flexibility, allowing you to choose your preferred transportation method or provider. Our dedicated team is ready to assist you in coordinating with your chosen transporter, ensuring a smooth and tailored shipping process.
4. Transparency in Charges Estimation: To facilitate informed decision-making, our team provides you with an estimate of transportation charges during the consultation process before making a purchase. This ensures transparency, allowing you to plan your budget effectively without unexpected surprises. The final charges will be confirmed by the transporter once all details are finalized.
5. Independent Transportation Arrangements: For customers who prefer to arrange transportation independently, we fully support your decision. In such cases, we provide all necessary details for coordination and ensure a seamless handover to your chosen transporter. Your satisfaction and convenience are our top priorities.
6. Transportation Insurance: While transportation insurance is not automatically included in the charges, we understand the importance of safeguarding your investment. If you require insurance coverage for your shipment, please inform our team during the consultation process. We are more than willing to assist in arranging comprehensive insurance through our trusted transporter partners.
7. Shipment Tracking: Once your machine is dispatched, we provide you with detailed tracking information. This allows you to monitor the status and location of your shipment through the transporter's tracking system. We believe in keeping you informed at every step, providing peace of mind throughout the shipping process.
8. International Shipping: For our international customers, we extend our shipping services to various countries. The shipping process for international orders may involve additional considerations, such as customs clearance and local regulations. Rest assured, our team is well-versed in international shipping procedures to ensure a smooth delivery to your doorstep.
9. Timely Communication: We prioritize timely communication to keep you informed about the status of your shipment. Our team is readily available to address any inquiries or concerns you may have regarding the shipping process. Open communication is key to a positive customer experience.
10. Customer Support: Our dedicated customer support team is here to assist you throughout the shipping process. If you have any questions, require clarification, or need additional information, please do not hesitate to reach out to us. Your satisfaction is our priority.
In conclusion, at Mill Power Pvt Ltd, we go the extra mile to ensure that our shipping policy aligns with our commitment to customer satisfaction. We understand that a smooth and transparent shipping process contributes to an overall positive customer experience. If you have any further questions or require assistance, please feel free to contact our customer support team.
Thank you for choosing Mill Power Pvt Ltd. Your trust is our priority.
